top of page

Covenant

Blog

Get Your Storm Damage Insurance Claim Approved Faster: A Clear Guide to the Storm Damage Claim Process

Storm Damage Insurance Claims: A Step-by-Step Guide for Homeowners

Storms can cause significant damage to your home or business in a matter of minutes. High winds, hail, heavy rain, fallen trees, and flying debris can damage roofs, siding, windows, and other parts of your property. Once the storm has passed, knowing what to do next can help protect your property and support a smoother insurance claim process.

This guide explains the steps to take after storm damage, how to prepare for your insurance claim, and how professional restoration services can help protect your property from additional damage.

Understanding the Storm Damage Insurance Claim Process

After a storm, acting quickly and staying organized can help reduce additional damage and support your insurance claim.

The basic claim process typically includes:

  • Ensure the property is safe.

  • Document all visible damage.

  • Notify your insurance company.

  • Take reasonable steps to prevent additional damage.

  • Schedule the insurance inspection.

  • Obtain professional repair estimates.

  • Complete approved repairs.

While every insurance company has its own procedures, these steps are common to most storm damage claims.

Step 1: Put Safety First

Before inspecting your property, make sure it is safe to enter.

Watch for hazards such as:

  • Downed power lines

  • Structural damage

  • Broken glass

  • Gas leaks

  • Standing water near electrical equipment

  • Unstable trees or hanging limbs

If you believe your property may be unsafe, wait for emergency responders or qualified professionals before entering.

Step 2: Document the Damage

Thorough documentation can help support your insurance claim.

When it is safe to do so:

  • Photograph all damaged areas.

  • Record videos showing the overall condition of the property.

  • Photograph damaged roofing, siding, gutters, windows, fences, and other structures.

  • Document damaged personal belongings.

  • Keep a written inventory of damaged property.

  • Save receipts for emergency services and temporary repairs.

Avoid discarding damaged materials until they have been properly documented and you've confirmed whether they should be retained for inspection.

Step 3: Notify Your Insurance Company

Contact your insurance company as soon as reasonably possible after discovering the damage.

Be prepared to provide:

  • The date of the storm

  • The type of damage observed

  • Whether emergency mitigation has been performed

  • Contact information for your restoration contractor, if applicable

Your insurance company may assign an adjuster to inspect the property and evaluate the reported loss.

Step 4: Protect the Property From Additional Damage

Most insurance policies require homeowners to take reasonable steps to help prevent additional damage after a covered loss.

Emergency mitigation may include:

  • Installing temporary roof tarps

  • Boarding broken windows or doors

  • Removing standing water

  • Beginning professional structural drying when water intrusion has occurred

  • Removing debris that presents an immediate safety hazard

Document the condition of the property before emergency work begins whenever possible, and keep all invoices, receipts, and photographs related to mitigation services.

Professional restoration companies can often provide emergency stabilization while documenting the damage for the property owner and insurer.

Step 5: Prepare for the Insurance Inspection

Your insurance adjuster may inspect the property to evaluate the reported damage.

To prepare:

  • Organize photographs and videos.

  • Have repair estimates available if requested.

  • Keep receipts for emergency mitigation.

  • Maintain records of temporary housing or other covered expenses.

  • Make a list of questions about your claim.

Your restoration contractor may also provide documentation regarding the observed damage and proposed restoration scope.

The restoration contractor evaluates the damage and performs restoration services. The insurance company determines coverage according to the terms of your policy.

Will Filing a Storm Damage Claim Increase Your Insurance Premium?

Many homeowners worry that filing a storm damage claim will automatically increase their insurance premiums. The answer depends on several factors, including your insurance company, your claims history, state regulations, and the circumstances of the loss.

Because underwriting practices vary, no one can guarantee whether a claim will affect future premiums. If you have questions about how a claim may impact your policy, speak with your insurance company or agent.

More importantly, delaying necessary repairs can allow additional damage to occur, which may complicate both the restoration process and the insurance claim.

Preparing Before Filing Your Claim

Being organized can help the claim process move more smoothly.

Helpful steps include:

  • Review your insurance policy.

  • Gather photographs and videos.

  • Create a list of damaged property.

  • Save receipts for emergency mitigation.

  • Keep copies of all correspondence with your insurance company.

  • Avoid permanent repairs until your insurance company has had an opportunity to inspect the damage, unless immediate repairs are necessary to protect the property from additional damage.

Professional Storm Damage Restoration

Storm damage often involves more than visible exterior damage.

Depending on the loss, restoration professionals may perform:

Emergency Stabilization

Temporary roof tarping, board-up services, and debris removal help protect the structure from additional damage.

Water Damage Mitigation

If rainwater has entered the building, restoration professionals may perform water extraction, moisture inspection, structural drying, and moisture monitoring using specialized equipment. These procedures are guided by recognized industry practices, including the ANSI/IICRC S500 Standard for Professional Water Damage Restoration.

Structural Repairs

Storm damage may require repairs to roofing, siding, windows, drywall, flooring, insulation, or other building materials.

Documentation

Professional restoration companies often document the condition of the property with photographs, moisture readings, estimates, and written observations that can help support the restoration process.

Tips for a Smoother Insurance Claim

To help avoid unnecessary delays:

  • Report the damage promptly.

  • Provide complete and accurate information.

  • Respond to requests from your insurance company in a timely manner.

  • Keep copies of photographs, receipts, estimates, and correspondence.

  • Continue documenting any newly discovered damage.

  • Work with qualified restoration professionals experienced in storm damage repairs.

If Your Claim Is Delayed or Denied

If your insurance company delays or denies your claim:

  • Ask for a written explanation of the decision.

  • Review the applicable policy provisions.

  • Submit any additional documentation requested.

  • Ask questions if you do not understand the coverage determination.

  • If necessary, contact your state's insurance department or another appropriately licensed professional for guidance.

Many claim issues can be resolved through additional documentation and communication.

Moving Forward After Storm Damage

Once your claim has been approved, work with qualified contractors to complete the necessary repairs.

Remember to:

  • Hire licensed and insured contractors.

  • Keep records of repair work and invoices.

  • Photograph repairs as they are completed.

  • Maintain communication with your insurance company throughout the project.

  • Consider improvements that may help reduce future storm damage, such as impact-resistant roofing materials or routine roof maintenance where appropriate.

Recovering from storm damage takes time, but acting quickly, documenting the damage thoroughly, and working with experienced restoration professionals can help protect your property and support a smoother recovery.

Important Insurance Notice

Insurance policies, deductibles, exclusions, coverage limits, and claim procedures vary. This article is provided for general educational purposes only and should not be considered legal or insurance advice. Contact your insurance company, agent, or another appropriately licensed professional if you have questions about your specific policy or claim.

 
 
 

header.all-comments


Help is 
on the way!

We're ready to respond 24/7. To get help for your restoration needs, please complete the form and provide as many details as possible.  A Covenant representative will respond as quickly as possible.

Covenant Restorations Logo

Certified and Insured

Covenant Restorations 2010 - 2026 ©

Dedicated to excellence as a locally owned and operated establishment since 2005

Contact Us!

Office Phone:

918-321-HELP
918-321-4357

24 Hour Response:

1-800-91-WATER

1-800-919-2837

Mailing Address:

P.O. Box 898

Skiatook, OK 74070

Office Address:

1500 W Rogers BLVD

Skiatook, OK 74070

  • Youtube
  • Instagram
  • encircle_edited
  • Facebook

Hours of Operation

Offices:

Mon - Fri: 8am - 5pm​

​​

24 Hours a Day -

7 Days a week

1-800-91-WATER

1-800-919-2837

Our Quality Guarantee

We provide a warranty and our Covenant Guarantee for all of our services.  We're in business to take care of people and their problems, so it's rare to find an issue we can't correct.  If we make a mistake, it's simple, we'll fix it. 

bottom of page