Frequently Asked Questions
Dealing with a disaster can be stressful, and we understand if you have questions. We have provided a list of frequently asked questions to help you rest easy knowing all the facts. If you have any more questions, please don't hesitate to call our office at 918-321-HELP
Frequently asked questions
What Is A Restoration Company?
Restoration companies specialize in the repair and restoration of properties damaged by disasters, such as fire, water, mold or natural events. Their goal is to return homes or businesses back to their pre-damage state - helping individuals and families overcome emotional trauma. Experienced restoration specialists work to assess, clean, repair and rebuild damaged properties efficiently and effectively so that individuals and families can rebuild quickly after devastating events have transpired.
How Do I Set Up An Inspection?
Reach out to our office during regular business hours at 918-321-4357 to set up an appointment for an inspection by one of our trained professionals. If you are having water damage please do not hesitate to call our emergency line even if you have not located the source of the water yet at 1-800-91-WATER or 1-800-919-2837.
Can You Help With Insurance?
Absolutely! We talk with your insurance to make sure everything runs smoothly from the first estimate to the final bill.
Do you offer discounts?
Typically we do not offer discounts, however, if you are facing a financial burden and paying for a restoration service would cause grief please reach out to our office and we can discuss what options you have and if there is anything we can do to help.
What Types Of Payments Do You Accept?
We offer a hassle free pay online via our website, with no fee charging directly from a bank account. If you are wanting to pay with a card, there will be a 3% fee added, and we will send you a square invoice. To receive an invoice to pay with a card, call the office at 918-321-4357.
How can I pay with a credit or debit card?
To pay with a credit or debit card, call our office at 918-321-4357 to receive a Square invoice. Note: A 3% fee applies to card payments.